RETURNS & EXCHANGES

1. 30-Day Money-Back Guarantee

We stand firmly behind the quality, weight, and print precision of every piece we engineer. You have 30 days from the delivery date to return any item for a full refund or size exchange, no questions asked.

Looking for shipping rates, production timelines, or regional delivery times (US, UK, Canada, EU)? Visit our dedicated Shipping & Delivery Policy.

2. 30-Day Return Policy

You have 30 days from the recorded delivery date to return any item, no questions asked.

To be eligible for a refund, garments must be in their original, unwashed, and unworn condition with tags attached.

3. How to Start a Return

Initiating a return is simple:

• Email hello@solkast.com with your order reference number and reason for return.
• Our customer care team will reply within 24 hours with return instructions and the nearest processing address.
• Pack the item securely and ship via a tracked courier service.

Refunds are credited to your original payment method within 3–5 business days of the parcel being received and inspected.

4. Size Exchanges

Wrong size? The fastest route is to return the piece for a refund and place a new order for your desired size immediately. This guarantees that your preferred size reserves production without waiting for the return transit.

5. Misprinted, Defective, or Transit Damage

Craft and print precision are guaranteed. If an item arrives with a print defect, fabric flaw, or transit damage, email hello@solkast.com with clear photos of the issue. We will dispatch a brand-new replacement immediately at zero additional expense, or issue a 100% full refund.

6. Return Shipping Fees

Standard return shipping is the responsibility of the customer, unless the item arrived defective, misprinted, or incorrect.

Last updated: October 2026.